Travel the World.
Stay Protected.
Anywhere
in the world.
Santara delivers next-generation travel assistance and insurance designed for today’s global traveller combining protection, care and seamless support wherever your journey takes you.
— 01 —
The Shield
Comprehensive coverage built on decades of underwriting expertise. Medical, baggage, cancellation, evacuation — all in one policy.
— 02 —
The Pathway
Wherever your journey takes you, our pathway is already there — clear, considered, and continuously open through our global concierge.
— 03 —
The Signature
Every Santara policy is signed and stood behind. A name with weight, a promise that travels — backed by A-rated reinsurance worldwide.
Why Santara
Built for travelers who expect more.
Four advantages that set Santara apart — clarity in every clause, speed in every claim, depth in every cover.
Instant Coverage
From quote to protection in just a few simple steps. Quick, digital and hassle-free with no phone calls or medical forms for standard plans.
Simple, Efficient Claims
Complete claims are generally reviewed within two weeks, subject to required documentation. Eligible travellers may also benefit from approved cashless medical assistance, reducing upfront expenses.
Truly Global Reach
Worldwide protection backed by an extensive network of trusted partners, providing medical assistance and evacuation support wherever your journey takes you.
Clear & Transparent
Insurance shouldn’t be complicated. We explain your coverage, exclusions, and costs in clear, straightforward language so you know what you’re buying.
How It Works
Payment methods.
Blogs
Travel Tips & Information
How It Works
Protection in three simple steps.
I
Choose Your Plan
Select coverage based on your travel needs.
Choose your plan and add-ons to match your
specific requirements.
II
Get Instant Coverage
Purchase seamlessly through our digital platform.
Policy certificate issued immediately.
III
Travel Protected
Your Santara cover is active from day one. Our
24/7 global assistance team is just a call away.
A Claim, Without Friction
When something goes wrong, we move first.
Our claims process was redesigned from a blank page — built around how travelers actually live, not how insurers traditionally operate.
i.
Open a claim from anywhere
Upload receipts, reports and photos straight from the app. No printouts, no forms in triplicate.
ii.
Speak to a real adjuster, fast
A named claims specialist is assigned within four hours and stays with you through resolution.
iii.
Be paid directly
Settlements arrive by bank transfer in your home currency — most within 48 hours of approval.
36 hrs
Average Settlement
97 %
Approval Rate
24/7 Global Assistance
We are available
24/7 at this number.
Whether you’ve lost a passport in Lisbon or need a medical airlift in Patagonia, our concierge is one tap away. No menus. No queues. A specialist on the line in under 60 seconds.
Testimonials
What Our Travellers Say
"
“I was hospitalised in Bangkok with no warning. Santara’s team had me admitted to a
network hospital within the hour — cashless, no questions asked. I didn’t have to worry
about a single bill.
EM
Rajiv M.
Mumbai — Bangkok trip, medical emergency
"
My flight was cancelled and my connecting trip fell apart. One call to Santara and they
sorted accommodation, rebooking, and kept me updated throughout. That is what travel
insurance should feel like.
EM
Tim J.
London — trip disruption
"
I travel 15 times a year for work. Santara’s annual plan is the only one I trust. Claims
are fast, the team actually picks up the phone, and I have never been left stranded.
EM
Su K.
Singapore — Annual Multi-Trip Plan
The world is wide, but never
without shelter — when it's signed by Santara.
We believe the journey deserves the same care as the destination. Santara was founded to bring an old idea forward: that protection is, at its heart, a promise — kept quietly, kept fully, and kept by people who answer when you call.
— The Santara Founders
Partner With Us
If your customers travel, we can protect them.
Better Journeys. Stronger Partnerships.
Santara partners with businesses that want to deliver more value to their customers. Together, we extend protection seamlessly into the journeys your clients already take.
- Travel agencies
- Corporates
- Banks & financial institutions
- Online travel agencies (OTAs)
- Insurance brokers
- Education consultancies
Begin Your Journey
Every journey is temporary.
The way you’re cared for is what
you remember.
At Santara, we believe great travel protection is about more than a policy it’s about being there when you need us.